“Dairy farming is tough with a lot of challenges, whether it be drought, floods, or economic pressures. Despite these challenges we have committed farmers who continue to invest and improve their operations and strive for excellence.”
One of those farmers is Rachael Napier, a partner at Gallpen Dairy in the Southern Riverina, who partnered with Riverina Fresh in 2017.
“We had a strong passion for the future of dairy and were looking for a business and brand who could provide a family vibe, a smaller more intimate relationship where we matter,” Rachael says.
She says Riverina Fresh has found a “winning formula” that combines the milk’s silky-smooth composition perfectly with the heady scent of freshly brewed coffee. She says the difference in taste also lies in how deeply she cares for her animals.
“An enormous amount of love and attention to detail is involved in our business. Our cows have family names, annual holidays, a personal nutritionist and are monitored 24/7. We like to treat every cow like she’s our only cow, and we think you can taste the difference,” Rachael says.
John and Megan Hay run their dairy farm in Mayrung, in southern New South
Wales. They partnered with Riverina Fresh because it is a 100 per cent Australian owned company that specialises in premium milk for domestic consumption.
“Riverina Fresh’s direction was congruent with our desire to ‘love our neighbours’,” says Megan. “In the Riverina Fresh family, everyone from our milkers on farm, to baristas in their cafés, values the quality of the milk. Our hard work is appreciated down the line.”
The Hays also enjoy how easily Riverina Fresh’s owners and team engage with farmers and how open they are about their own processes, challenges, and goals.
“In farming, there are so many volatilities, so it’s nice that some things are reliably consistent. The stability that comes from supplying an adaptive, century-old company is reassuring,” Megan says.
Dairy farmer Jo Burn of Arcadia Park in Southern New South Wales is proud to be part of Riverina Fresh’s history. She says she’d love to see the next generation realise the importance of the dairy industry to the Australian economy.
“The opportunities in dairy farming are unlimited and companies like Riverina Fresh have demonstrated that they are here for the long term. My hope is that through
partnering with businesses like ours, that Riverina Fresh will continue to provide high-quality products that have already stood the test of time for 100 years,” Jo says.
Paul and Claire Grinter are from Boonal Downs farm in Muckatah. Claire describes Riverina Fresh as “an extension of our family”.
“We loved the balance between being big enough to be relevant into the future and small enough to be intimate, so that we could feel part of a team,” Claire says.
Claire says the partnership since 2019 is one they can lean on when times are tough, and equally gives her a bigger purpose.
“People love their coffee, so to know your efforts can contribute in a small way to another person’s happiness. It helps you feel proud of what you do,” she says.
Riverina Fresh’s commitment to the specialty coffee industry was recognised with its appointment as official milk supplier to the 2022 World Barista Championship (WBC).
“This has been a huge highlight for the whole Riverina Fresh family. We were extremely proud to have a regional Australian dairy producer on the world
stage for such a significant event,” Rob says. “To have the WBC culminate in Anthony Douglas being crowned World Barista Champion capped off a great result for the Australian coffee industry. Anthony used his own blend of Riverina Fresh milks with his coffees, and we have been proud to support him with milk on the Australian stage for the past seven years.”